Bethany is often behind the second-mile service experienced by guests who come to WinShape Teams. After coming on board as a host in 2012, Bethany was exposed to the incredible effort that is put into creating memorable guest experiences. She has since then taken that context with her in to her role as Guest Experiences Coordinator, where she partners with the programming team to create an environment that enhances content, anticipates and takes care of all guest needs, and supports WinShape Teams staff as they facilitate.
Bethany recalls her sense of creativity that goes back to her earliest childhood memories, one that always created the extraordinary out of the ordinary. Today, she uses that same sense to cast the vision and purpose of the broader host team as she trains, equips and empowers each team member to fulfill their role as host.
Bethany spends her time outside of work with her husband and son, Mackey. She’s also pretty partial to their small farm of pets (they have a hard time saying no): a chicken, rooster, miniature pony and three dogs.